Sustainable technologies are generating a record amount of interest across many sectors. With the rising adoption of low-carbon hydrogen and its use for applications like green steel, as well as the ...

In February 2023, South Africa was placed on the Financial Action Task Force’s (FATF) “grey list” after the global watchdog found shortcomings in how the country implemented anti-money laundering (AML ...

Contact centres have been undergoing a profound transformation in recent years, steadily making way for the broader concept of customer experience (CX). As a result, contact centres are evolving from ...

From the outside, it may seem like corporate climate action is stalling – only 7% of global and 6% of African companies fully report greenhouse gas emissions across Scopes 1, 2, and 3, according to ...

By 2028, not one of the Fortune 500 companies will have fully eliminated human customer service, according to Gartner. Despite widespread speculation surrounding the replacement of customer service ...

Passwords provide access to our digital identities, enabling us to bank online, order products, and communicate with potential customers via social media. A secure password, or even better, two-factor ...

NEC XON has announced an Africa-wide extension of the in-country or hybrid cloud capability it recently launched with Emtel in Mauritius. The cloud capability gives enterprises and public institutions ...

Peer review is the foundation of scholarly integrity. It safeguards the accuracy, credibility, and transparency of academic publishing. Yet in 2025, peer review is under increasing pressure: growing ...

Gartner has unveiled its 2025 Hype Cycle for Emerging Technologies with many of the top technology innovations to watch this year supporting the new autonomous business era – including machine ...

South Africa was once hailed as a leader in tobacco control. From 1994 to 2009, sharp increases in excise taxes, combined with measures such as advertising bans and smoke-free legislation, reduced ...

InterSystems successfully hosted its flagship READY 2025 Summit in Johannesburg, bringing together healthcare leaders, partners, and innovators from across Africa to explore the future of data-driven ...

The world’s online privacy and cybersecurity awareness continues to decline, according to new research by NordVPN. Based on 28 analysed markets with the highest numbers of responses, people globally ...