I’m confused by the Hawaiian Airlines website. Will we still be able to use HawaiianMiles to upgrade a main cabin ticket to First Class or not ? Answer : Not after September. Passengers can continue ...

Restaurant loyalty programs are increasingly popular, but they’re far from a silver bullet for driving traffic. Just ask ...

In today's dynamic business landscape, where distribution networks drive competitive edge, loyalty programs are undergoing a ...

Another strategy to start building loyalty is to target first-time customers by providing an outstanding experience as soon ...

The once humble loyalty program where repeat customers received an occasional free coffee has evolved into an $8bn powerhouse ...

Ahead of next year’s launch of Altria Group Distribution Co.’s (AGDC) Digital Trade Program (DTP), tech companies able to ...

Consumer reporter Marie Coronel looks at the ways many are saving money through discounts and deals through restaurant ...

GM Rewards Members spend more at the automaker and are more engaged than GM customers not enrolled in the program.

The top reason why companies don't achieve significant user adoption of a loyalty rewards program is due to a simple lack of ...

AI agents are reshaping how consumers shop, transact and engage. For retailers, adapting loyalty, payments and digital ...

U.S. News & World Report reveals the best hotel and airline loyalty programs based on member benefits, network coverage and ...

Benepik’s latest report reveals critical insights into transforming channel partner loyalty programs. Despite the challenges, brands adopting personalized, tech-enabled solutions see significant ...