Financial wellbeing provider Wagestream has announced the appointment of Prelini Udayan-Chiechi as Chief Marketing Officer (CMO), reporting ...

Zendesk is set to acquire Australia-based Local Measure, a supplier of contact centre as a service (CCaaS) and advanced voice offerings in a bid to expand its footprint in more complex service ...

Zendesk’s 2024 report says AI chatbots slash response times by 87%. Eighty-seven percent! That’s not just fast. That’s ...

The beginning of the year saw a wave of layoffs in the technology sector, where some of the biggest companies, including Google, Amazon, and Meta, continued to reduce their workforce. These cuts ...

Wavemaker Impact, the climate tech venture builder under Wavemaker Partners, has launched Zentide, a startup developing ...

TransPerfect, the world's largest provider of language and AI solutions for global business, today announced its new ...

A Sydney call centre startup is being acquired by US global services platform Zendesk for a reported $100 million. The deal ...

Major tech companies, including Meta, Google, and Salesforce, announced layoffs in February 2025, impacting thousands of employees across various departments., Technology & Science News - Times Now ...

Latest layoffs affect workers in the South Bay, East Bay and SF, marking a fresh round of employment setbacks for the vital ...

Customer support is the lifeblood of any successful small business in today's busy world. Satisfied customers result in ...

Sydney startup Local Measure is set to be acquired by customer service giant Zendesk, in a deal that values the startup at $100 million.

Proposed Acquisition Strengthens Enterprise CX Capabilities and Deepens Collaboration with Amazon Web Services (AWS) SAN FRANCISCO, Feb. 24, 2025 /PRNewswire/ -- ...