Employees said reasons for termination were often vague — including minor attendance lapses, past customer interactions, or ...

At the ABC 360 Conference, Catherine Kuhlmann drove home a powerful truth: no one in EMS is exempt from the responsibility to ...

Wayne Amos had to pay more than $15,000 for a used engine for his 2014 Mercedes sedan. A service advisor at Berglund ...

The utility is overhauling its main computer system, which is also critical to a larger plan to bring automated meter reading ...

With a renewed focus on expansion, innovation, and customer service, Wales Heavy Vehicle Repair is setting the standard for ...

Southern Glazer’s Wine & Spirits (Southern Glazer’s) – the world’s preeminent distributor of beverage alcohol – today ...

Award-winning Staffordshire homebuilder Lioncourt Homes has received the maximum five-star rating in the Home Builders Federation (HBF)’s annual New Homes Customer Satisfaction Survey 2025.

Product managers play a crucial role in setting up "feedback loops" that make AI agents better at their tasks, said Microsoft ...

Zomato laid of 500 employees across Gurugram and Hyderabad hired under ZAAP program based on vague reasons. AI automation ...

This article explores the shortcomings of South Africa's major banks in customer service, highlighting personal experiences ...

Eighteen University of Iowa staff members were honored with this year’s Staff Council Awards for achievements ranging from ...

Pinewood.AI is set to streamline aftersales operations for dealerships, improving real-time synchronisation between Tjekvik’s ...