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Sluggish economy or not, Super Happy Mart general manager Jae Kim said it’s full steam ahead and let the chips fall where ...
This Tech Guide explores three of the most common consumer “headaches,” and how retailers can improve customer service.
1. Proactive Support: Address issues before they escalate. Follow up, check in and make customers feel cared for. 2. Surprise ...
The Post Office has announced plans to sell off its remaining directly-owned branches, putting around 1,000 employees at risk ...
Lance Hill, CEO of Nottinghamshire-based Eight Group takes home prestigious business award. Lance Hill, CEO of Eight Group, a ...
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