Continuing its history of innovation, Genesys released over 150 new AI features during fiscal year 2025, a more than 2X increase year-over-year, to help enable organizations to provide more seamless ...

Kamal Kanth leads the fastest-growing sales team within Salesforce India that helps commercial businesses find, retain, and grow their customer base. He is the second employee at Salesforce India and ...

Airalo, the world’s eSIM marketplace, and Gulf Air, Bahrain’s flag carrier, announced a strategic partnership to enhance the travel experience for Gulf Air passengers. This collaboration will enable ...

Ultimately, and maybe most importantly, it all adds up to more convenience, utility and value for the consumer—which is ...

Luxury’s new feel good aspirational model burrows deep into consumers' psyches to deliver moments of wonder, even awe.

From Salesforce Marketing Cloud to Sprinklr, we explore the top global MarTech products that are making waves internationally ...

Benioff emphasized Agentforce as a reflection of Salesforce’s commitment to driving innovation in customer service, stating, “We are building a limitless digital workforce tha ...

At Shoptalk 2025, Narvar, the #1 platform for intelligent personalization "Beyond Buy," announced significant advancements ...

Once seen as a post-sale support role, customer success is now a strategic priority for many organizations. Yet the ...

With this integration, Salesforce Commerce Cloud merchants can now proactively detect, investigate, and resolve critical site issues faster, ultimately protecting revenue and optimizing customer ...

The Greek flag carrier taps Oracle Fusion Cloud Customer Experience (CX) to personalize traveler experiences, boost revenue, and increase customer loyalty LONDON, March 20, 2025 /PRNewswire ...

We’re particularly interested in how artificial intelligence (AI) can further personalize offers and enhance the overall loyalty experience. Have you experimented or adopted AI anywhere in the ...