In the fast-evolving world of cloud-based customer relationship management systems, optimizing system performance and ...

Connected Data, Connected Customers A customer shops online, browses your mobile app, then visits your physical store. Each interaction holds a piece of their story-preferences, behaviors, needs. The ...

As we transition to an AI-first world, the SaaS paradigm will inevitably evolve as it tries to parry the attacks of AI.

CRM), which has essentially bet the farm on "agents" with its "Agentforce" platform. Salesforce has already spent considerable time refining its architecture by connecting its suite of clouds into ...

Salesforce says Pulse uses its Einstein Trust Layer secure AI architecture for security ... AI technology to its competing ...

Tata Consultancy Services (TCS) and Salesforce have announced a strategic collaboration to drive digital transformation in ...

SAP's Databricks-powered Business Data Cloud will give teams a faster, simpler way to unify and mobilize their business data assets.

Salesforce Inc. is targeting retailers ... sale system that unites online and offline sales and inventory data within a single platform. It allows store associates to better serve customers ...

Salesforce announces the launch of Agentforce ... This new offering brings online and offline inventory data together on a single platform. Capabilities include: There are built-in integrations ...

One of the key challenges for organizations in their AI adoption journeys is to unlock the true value of their data. For ...