Customer Service Innovation: Ashwini Shivarudra's SCSP Implementation Success
The path to transformation was not without its challenges, as the project required a seamless transition from an established ...
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Salesforce Layoffs Include Managers, Directors, Sales, Marketers
CRM giant Salesforce has conducted layoffs of managers, directors, salespeople, marketers and others ahead of Q4 earnings as ...
Robin L. Washington Named Salesforce’s New COFO Amid Company’s Transformation Into Agentic Era
Robin Washington joins Salesforce as COFO in March 2025 to lead its transformation in the new agentic era. Congratulations!
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How Salesforce Account Planning Software Integration Can Improve Sales Efficiency
Sales teams often struggle with streamlining their efforts to enhance productivity and close more deals. With the advancement of CRM technology, integrating ...
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Enhancing Sales Performance with Salesforce Analytics and Tools
Salesforce is a powerful platform that extends far beyond basic CRM functionality. By leveraging its analytics tools, ...
Salesforce (NYSE:CRM) Plunges After COO Departs
Cloud computing stock Salesforce (CRM) today lost a hefty slug of ground after also losing its chief operating officer. The ...
Salesforce (CRM) to Cut 1,000 Roles and Focus on AI Hiring
Customer relationship management software maker Salesforce (CRM) is cutting 1,000 roles and focusing on hiring more sales ...
Salesforce Appoints Robin Washington as President and Chief Operating and Financial Officer
Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced that Robin Washington will become President and Chief Operating and Financial Officer (COFO), effective March 21, 2025. In this newly ...