This cutting-edge solution is a modern alternative to conventional CTI connectors. It enables agents to seamlessly integrate Zoom and Salesforce within a cohesive workspace. Eliminating the need to ...

As Salesforce has matured and grown its profits, the stock's valuation has improved significantly. But based on its ...

Jennifer Chicosky, marketing and community engagement manager for the Chester County Intermediate Unit (CCIU), has been ...

Benioff emphasized Agentforce as a reflection of Salesforce’s commitment to driving innovation in customer service, stating, “We are building a limitless digital workforce tha ...

By connecting Zendesk with Salesforce and other CRM systems, Simply Contact achieved a 15% boost in productivity, a 10% reduction in data management costs, and over a 3% increase in customer ...

The Chester County Intermediate Unit (CCIU) announced that Jennifer Chicosky, marketing and community engagement manager, was ...

Salesforce Anywhere can be a transformative tool for effective remote team-work and collaboration within your business or ...

MILWAUKEE, March 19, 2025 /PRNewswire/ -- WhiteRock, a leading technology company specializing in Salesforce solutions, ...

Every few months, a new acronym takes hold among artificial intelligence researchers.The latest one gaining steam is MCP, or ...

US tech firm Salesforce and initial public offering (IPO)-bound electric two-wheeler manufacturer Ather Energy on Monday announced an automotive dealer management system using autonomous artificial ...

By extending digital labour beyond CRM, we’re making it easier than ever for businesses to embed agentic AI into any workflow or application to handle routine tasks, augment employees, and connect ...