ServiceNow's continued move into CRM through Logik.ai will likely be seen as a swipe against established CRM players like Salesforce, Microsoft Dynamics, and Oracle - but there's a bigger game being ...

And so you've got these systems of record, Workday, SAP, Salesforce, and they're going to have agents that might get built on top of. However, Qualtrics believes that its collection of human sentiment ...

With AI automating routine HR tasks like CV screening, skills assessments, and employee engagement tracking, Human Resources (HR) professionals need new skills, including data literacy and digital ...