A new study has revealed millions of Brits will swear loyalty to a company if they're given a free gift - and as a result, ...

Busted star Matt Willis has been handing out free hot drinks in an M&S cafe and the smiles on people's faces have been caught ...

Matt Willis handed out complimentary hot drinks to customers in an M&S cafe - and their pleased reactions were caught on ...

That's why we regularly offer a coffee on the house to all our customers who are part of the Sparks loyalty scheme. "In a time where people are more mindful of their spending, these little ...

surprising them was none other than celebrity Matt Willis. James commented on the research: "The human brain is brilliantly clever. It has had millions of years of absorbing and processing sensory ...

Behavioural specialists James Cornish and Greg Tucker teamed up with M&S to observe customers' reactions when they received a complimentary hot drink, served by none other than Matt Willis.