One of the pillars of psychological safety in relationships is our ability to give and receive feedback in a way that’s effective and helpful. At the same time, we aren’t really taught how and ...

A recent study found interactions with empathetic chatbots significantly reduced loneliness and negative moods after social ...

Such missives keep customers locked in a perpetual loop of providing feedback long after a purchase ... sure there aren't any hiccups hampering the relationship in its early stages.