Scentbird’s commitment to transparency, website security, and client-side protection is why customers trust the platform with ...

Cigna CEO David Cordani said the executive reorganization will put Evanko in direct control of the health service subsidiary, which includes the pharmacy benefit manager Express Scripts ...

GoodRx (GDRX) launched a new way to pay for and get prescriptions filled that mimics the e-commerce experience. The company ...

Employers, including Express Scripts parent company Cigna, seek to manage GLP-1 costs through programs administered by the ...

Air India launched a virtual travel assistant called AI.g in May 2023 for customer service and the company claims that the bot autonomously answers 97% of enquiries without any human intervention.

Sources said that this has been done as the company is increasingly integrating artificial intelligence into its customer service operations. ZAAP, launched last year, was designed to train ...

Search Engine Land » PPC » Leveraging generative AI in ad scripts for Google Ads optimization ... The opinions they express are their own.

A panel discussion at Nvidia’s GTC Conference focused on real-world advice about the intricacies of adopting agentic AI.

The U.S. Department of Justice has cracked down on an international crime ring that was responsible for the theft of expensive electronics like the iPhone.

It's no big secret that Generative AI (GenAI) is reshaping industries. Large corporations are already exploring and ...

Thirteen members of an international network worked to steal FedEx shipments of iPhones from people's porches, using automated scripts to ... complained to FedEx customer service that his iPhones ...

As we begin the new year in 2025, it’s paramount for companies to get an accurate assessment of exactly where they stand with the customer base that patronizes their products and/or service lines.