The Role of IT in Driving Customer Engagement In today's fast-paced world, customers have high expectations for their buying experiences. From the initial product research to the final purchase ...

Gainsight, a world-leading Customer Success platform, today acquired Skilljar, a leading Learning Management Software (LMS) ...

Customers find themselves interacting with multiple departments across an organization but typically these individual moments are not combined to provide a complete picture of the journey in order to ...

Devakumar's unique blend of hard-hitting technical skills, the ability to lead, an understanding of strategic insights, and ...

Tomer Cohen oversees the teams responsible for product management, user experience and design, and customer operations. He is ...