Data alone isn’t enough — what retailers truly need is a way to make sense of this information, align teams around it and turn insights into action.

Customers find themselves interacting with multiple departments across an organization but typically these individual moments are not combined to provide a complete picture of the journey in order to ...

The shift toward a unified customer lifecycle can’t be done at a surface, optics-only level. A cross-department meeting or ...

Uplatform has announced the release of its latest guide, "Player Journey: Maximizing Profitability at Every Step of the CJM." ...

The software company SAP successfully leveraged AI tools to begin selling to the small and medium enterprises (SMEs) market, which had previously been uneconomical for its in-person sales approach. By ...

Modern consumers expect personalized experiences, and businesses striving to meet these expectations are turning to ...

Sporting News has every type of college basketball fan covered with our 2025 NCAA Tournament bracket in printable ... Johni Broome’s journey from a football-first ninth-grader in Plant ...

Jeff Bezos' Amazon quietly launches plan to take down Elon Musk Kurt Russell delights fans as he reunites with co-star after more than 40 years Rare meteorological setup leads to historic danger ...