Think your car is reliable? Mechanics reveal 4 popular models that break down more than expected—see which ones might cost ...

Audi India introduces comprehensive after-sales package featuring 10-year extended warranty and 15-year roadside ...

The modern car buyer is more informed than ever, but dealerships still use outdated tactics. We explore the reasons behind ...

Employees, per state audit staff, say they experience burnout, security risks, and inadequate training. The agency is also ...

To our American friends, this will probably look like a fairly standard C1 Corvette restomod. However, this particular 1950s ...

Latest part of corporate evolution sees Avaya accelerate innovation-first ‘moonshot’ initiative into Infinity CX platform’s 2025 roadmap.

Jennifer Love Hewitt Has Not Spoken to Sarah Michelle Gellar Since She Was '18 Years Old' When Original ‘I Know What You Did Last Summer' Premiered Donald Trump issues new warning to Iran ...

AI is affecting virtually every aspect of every company. The customer experience is no exception. Innovative, forward-thinking brand strategists and CX experts are seizing the opportunity to ...

Verint was recognized for delivering intelligent, AI-powered automation at scale and was named a Leader in Customer Experience, earning the top spot for Product Experience, Capability and TCO/ROI.

Veolia Water customers say discoloration issues have left a mark — on them and their clothing.take a look at this — a picture of stained laundry taken by veolia ...

Several thousand Microsoft Outlook users ran into issues with the email platform, with some reporting problems like loading their inboxes or signing in.

The non-customer and customer components of the Total Experience Score, plotted on the two axes of the growth grid, represent each of these vectors.