We empower businesses to communicate effortlessly through the cloud, and use the power of AI to unlock conversational insights — making every employee and customer experience smarter, and everyday ...

Vlad Shmunis is the Founder, Chairman, and CEO of RingCentral. He has led RingCentral’s growth as a founder-CEO for 25 years, expanding beyond the company’s flagship unified communications solution, ...

As President and COO, Kira Makagon is responsible for RingCentral’s product and technology organization, and direct and channel sales, customer success, marketing, and operations organizations. With ...

As EVP & GM of Small Business, Mid-Market and Enterprise segments, Akshay Srivastava is responsible for the Go-to-Market and customer lifecycle for all of RingCentra's customers, leading sales, ...

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As a 12 year veteran of RingCentral, Kira Makagon is responsible for RingCentral’s worldwide product , AI innovation and marketing strategies. She has been instrumental in defining RingCentral's multi ...

As President and COO, Kira Makagon is responsible for RingCentral’s product and technology organization, and direct and channel sales, customer success, marketing, and operations organizations. With ...

As artificial intelligence (AI) continues to reshape nearly every industry, law firms have to contend with some unique security challenges, particularly in the realm of voice and video fraud. Recent ...

Contact centers handle thousands of interactions every day. Yet, too many still operate like it’s 1999—agents flipping between screens, customers providing basic account information to start the ...

Since its launch in 2023, RingCX has provided purpose-built AI capabilities to help businesses solve specific pain points. Tracking customer satisfaction (CSAT) is not only one of the most critical ...

Natural language processing (NLP) is transforming how businesses communicate with customers and streamline internal operations. This powerful AI technology enables computers to understand, interpret, ...