“They're great for cooking merguez sausages”. The key role of supervisors, the Chief People Officer and measuring the employee experience in the BPO industry. Toxic management, concerns, the ...
“They're great for cooking merguez sausages”. The key role of supervisors, the Chief People Officer and measuring the employee experience in the BPO industry. Toxic management, concerns, the ...
The customer experience, call centres and digital marketing are all on show next week at All4Customer, the successor to SeCa. It's been a long time since deals were signed, but the show, which takes ...
Aucun journaliste n'avait pu s'entretenir de vive voix avec le directeur du site, un professionnel du métier : Marc Le Coënt a débuté comme téléconseiller, il y a vingt cinq ans. La deputée Christine ...
Brevo. L’ex-Sendinblue est l’un des rares acteurs du marketing d’acquisition présent. Envoi d’e-mail, de SMS, la plateforme de CRM omnicanale qui était spécialiste des TPE et PME attaque les grands ...
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