With many Rite Aid stores closing, some customers have been confused about transferring medications to a different pharmacy.

Confusion over pharmacy transfers is leaving some Western New Yorkers worried about privacy and access to medications.  See what state regulators say you can do: ...

Pharmacists say insurance reimbursements fail to cover their costs. They say a new law isn’t enough to reverse the trend.

Rite Aid customers in Western New York say their prescriptions were transferred without permission — and now they’re stuck in ...