monday.com, providers of a multi-product platform that runs all core aspects of work, has released monday service to help organizations deliver exceptional support experiences faster.

Workday's new platform will give enterprises visibility into how their agents are performing and who at a company has access.

A digital thread connecting product design through to field service was one of the aspirations when PTC acquired ServiceMax.

In this Q&A, Amy Dean discusses how SC Codeworks is enhancing warehouse and transportation logistics and why training workers is essential to streamlining operations.