Field Service Proactive Maintenance: ServiceNow, Salesforce and Oracle topped the ratings, and all three were designated as Leaders across the seven performance categories. IBM, IFS, Infor, PTC and ...

Salesforce drives CRM innovation with AI-powered tools like Agentforce, strong financial growth, and market leadership. Read ...

Singapore Airlines and cloud-based software company Salesforce have embarked on a strategic partnership aimed at enhancing the airline's customer service ... into the AI field after it announced ...

TCW Concentrated Large Cap Growth Fund generated a net return of +5.78% during the fourth quarter, underperforming the ...

InfoQ Dev Summit Boston 2025 (June 9-10, 2025) is where senior software developers, architects, and engineering leaders come ...

Expeditors' asset-light model has generated excellent returns on capital near 40% over the past decade, with help from its wide economic moat, which is rooted in the self-reinforcing network effect.

including "deliver WOW through service" and "create fun and a little weirdness," which it says are integrated into all aspects of operations from hiring to customer interactions. Salesforce has ...

Gen AI use cases include chatbots and virtual agents for customer service, creating targeted ... to forecast inventory requirements, manage shipping schedules, and configure store layouts to ...

“There are challenges of attrition in traditional salesforce roles, perhaps the highest among all ... unlike overseas where you find a majority of self-service outlets,” he said. On average there are ...

Salesforce, a cloud computing software company co-founded by billionaire Marc Benioff, plans to invest $1 billion in Singapore.