Salesforce is expected to roll out the full version of its largely anticipated Agentforce 2.0 offering. Read why I remain ...

With the SurveyMonkey Salesforce integration, users can build a 360-degree view of the customer by monitoring key customer experience metrics, like customer satisfaction score, Net Promoter Score, and ...

Wedbush said Palantir Technologies (PLTR) and Salesforce (CRM) remain the two best software plays on the AI Revolution for 2025.

To maintain profitability while investing in artificial intelligence, software companies are increasingly hiring outside the U.S. This strategy ...

Software companies are under pressure to invest in new artificial intelligence capabilities without denting profits. One increasingly popular strategy to keep costs low is to shift hiring outside the ...

What if your equipment could predict failures before they happen? AI is making this future a reality for the field service ...

Salesforce is a powerful platform that extends far beyond basic CRM functionality. By leveraging its analytics tools, ...

Field service engineers may not be the first group of customers that come to mind when you think about lucrative ...

“With our self-service solution, shippers can finally simplify LTL processes and improve their relationships with carriers,” said North Winship, President of Shiplify. “By allowing all parties to work ...

Photo: CCTV+ The U.S. Postal Service said it would resume accepting parcels from China and Hong Kong, after temporarily suspending the service and sparking concerns about delivery disruptions.

Michael Hurlston left as CEO of Synaptics, which makes chips for touchpads and related devices, to become CEO of optical ...