Salesforce announced new tools for its customer service platform that use artificial intelligence to make agents' jobs easier. Among other things, Salesforce's Service Cloud now has AI augmented ...
From the new Salesforce Einstein 1 Studio offering to new Python And JavaScript functions in Bolt, Salesforce’s TrailblazerDX developer conference is focused on the new AI era. “AI’s true ...
Salesforce's Einstein AI tools will help developers make the business platform smarter. Credit: Jakub Mosur Photography/Salesforce If you're a customer service rep ...
The union of IBM Watson and Salesforce Einstein aims to leverage each company's machine learning know-how to deliver deeper insights into customer behavior by the second half of this year ...
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