Omilia, a leader in Conversational AI solutions, today launched Omilia Workforce AItm, available immediately. A groundbreaking Gen AI-powered call quality management solution, Omilia Workforce AI ...

In a recent security test, a generative AI banking chatbot designed to assist customers with loan applications was ...

Finastra enhances corporate lending technology with IBM Consulting's managed services and watsonx AI capabilities for FIs in ...

Generative AI presents unpredictable risks, from data breaches to manipulated outputs, rendering traditional security models ...

Discover why S&P Global's Ratings, Indices, and Commodity Insights units drive growth and value, making it a top long-term ...

Santi Ruiz, a senior editor at the Institute for Progress, examines what DOGE has been trying to accomplish in its first few ...

Leading New Zealand fintech Dosh has launched an innovative new home loan offering, powered by Westpac NZ, that comes with a simple online application process and the potential for customers to get ...

Large banks are talking about growing their share in Southeast markets, but they lag SouthState in terms of customer ... a feedback loop where businesses are less inclined to turn to loans to ...

Customer feedback loops: Use surveys or net promoter score ... which customer segments are more inclined to seek special loan offers, adopt digital payments, or explore investment opportunities ...

Digital banking has rapidly ascended to the forefront of customer engagement. Yet, despite millions invested in digital app ...

Take, for example, automated systems designed to evaluate loan applications ... Real-world simulations, iterative testing and feedback loops help refine the system to ensure accessibility and ...