Our research team vetted 12 hot tub companies that are rated by thousands of ConsumerAffairs reviewers. To narrow it down, we excluded companies with fewer than 100 total verified reviews on our site.

Since the purchase, we have had to have a leaky drainage line repaired, the wifi unit replaced, a spa pump replaced, a spa jet replaced and now the swimming propulsion unit fails to work.

A Cary family, recently displaced by a devastating fire, told 5 On Your Side that investigators suspect a pump from an inflatable hot tub kit purchased at Costco could be to blame. Investigators ...