Explore AI-powered SaaS ideas designed to solve niche problems and generate recurring revenue for solo entrepreneurs.

manages or protects customer data. The company also addressed data concerns in an open letter to customers posted Sunday on its blog. “We remain committed to our users’ privacy and to being ...

Many companies now don’t require candidates to submit cover letters. But should you still submit them? The author argues that ...

AI-enabled conversational agents (CAs) are transforming customer service by enhancing job identity and organizational ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Sky, the owner of Sky News, has announced 2,000 jobs at its customer service centres are at risk. The company said its proposals, including the closure of three UK sites, would affect 7% of its ...

She informed me she has no copy of the flyer but take my item to the Customer Service desk. I told her I would go and get the sign on the shelf but did not want to delay the customers in line.

How Much Does a Customer Service Representative Make ... See current salary offers for jobs in your field. 50,000 37,500 25,000 12,500 ...

Copenhagen, Denmark — The Danish postal service ... would cut 8,000 jobs in Germany to reduce its costs. Britain’s postal operator, Royal Mail, has also seen its core letters business ravaged.

Barclays has warned customers about a regular review letter it sends out to all customers with a certain account. The issue came to light as a customer contacted the bank over social media as they ...