This cutting-edge solution is a modern alternative to conventional CTI connectors. It enables agents to seamlessly integrate Zoom and Salesforce within a cohesive workspace. Eliminating the need to ...

By connecting to both Microsoft Dynamic 365 and Salesforce, the two models can be used to qualify potential leads and provide invaluable customer insights for sales reps. Wednesday’s ...

The founder and CEO of IPO-bound fintech Klarna took to X to once again explain why his company ditched Salesforce’s flagship CRM product about a year ago in favor of its own homegrown AI system.