MicroSec, a BBB-accredited IT support and cybersecurity firm in Waterford, NY, expands its one-year remote IT support program with cybersecurity-focused services. The jargon-free offering delivers ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

Network security remains a top priority as our lives become increasingly connected. It seems that everything has been turned into a smart device—doorbells, TVs, lights, toothbrushes, printers and more ...

Are you technically inclined and technically savvy? Do you enjoy troubleshooting? Can you explain technical issues in ...

Broadcast equipment manufacturer Wheatstone is now offering “remote-in” technical services to support its WheatNet IP customers. The company said this new service helps fill the engineering gap, and ...

BeyondTrust has released security updates to fix a high-severity flaw in its Remote Support (RS) and Privileged Remote Access (PRA) solutions that can let unauthenticated attackers gain remote code ...

While the way we work continues to evolve, it’s clear by now the concept of remote work is here to stay. And employees seem to like working from home, with more than 70% of people who work remotely ...

The Office of Personnel Management wants agencies to design remote and telework workspaces based on their respective missions and employees’ positions and capabilities, rather than using an ...