Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the ...

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

In this modern era Achyuth Reddy Lakhireddy, a distinguished expert in data-driven technologies, has introduced a pioneering ...

MILAN and FORT COLLINS, Colo., Feb. 20, 2025 /PRNewswire/ -- As a subsidiary of eGlue, a leading company in Customer Interaction Management (CIM), DNOW!® is a global leader in facilitating ...

Auerbach said Aptos ONE 2025.1 is strategically designed to enhance customer interactions, incorporate e-commerce elements into brick-and-mortar stores and empower sales associates. He noted ...

Presently, over 15 businesses are using ConvoZen.AI for customer interaction management. Apart from the tech majors, its clientele includes Cars24, TBO Tek, Tata AIG, Leap Scholar, Lendingkart ...