India's central bank-regulated entities can leverage artificial intelligence internal controls to address consumer complaints ...

RBI Governor Sanjay Malhotra instructed banks to avoid repeated KYC document requests from customers, emphasizing the use of ...

RBI Governor Sanjay Malhotra urges banks to streamline KYC processes and enhance customer service. He criticized repeat ...

RBI Governor urges banks to prioritize grievance redressal to improve customer experience and trust, highlighting systemic ...

The Reserve Bank of India (RBI) governor Sanjay Malhotra on Monday exhorted banks to provide services efficiently to ...

Faced with a deluge of consumer complaints, India's central bank is urging financial institutions to embrace the ...

Sanjay Malhotra, the new Reserve Bank of India governor, is right to unwind some of his predecessor’s hawkish controls on a ...

India’s wholesale inflation quickened to an 8-month high of 2.38 per cent in February on an annual basis, as against 2.31 per ...

MUMBAI: With the increasing risks of green-washing in the financial sector space, Reserve Bank governor Sanjay Malhotra has ...

As a central bank, he said the RBI is mindful of its role in addressing and mitigating risks to the financial system from ...