RBI Governor Sanjay Malhotra urges banks to streamline KYC processes and enhance customer service. He criticized repeat ...

RBI Governor Sanjay Malhotra instructed banks to avoid repeated KYC document requests from customers, emphasizing the use of ...

RBI Governor Sanjay Malhotra calls for an end to repeated KYC document requests by banks, citing inconvenience to customers.

India's central bank-regulated entities can leverage artificial intelligence internal controls to address consumer complaints ...

Faced with a deluge of consumer complaints, India's central bank is urging financial institutions to embrace the ...

RBI Governor urges banks to prioritize grievance redressal to improve customer experience and trust, highlighting systemic ...

"In this age of competition, we would not survive long if we do not provide quality service to our consumers," Malhotra said in a speech on Monday at the annual conference of the RBI Ombudsmen ...

Sanjay Malhotra, the new Reserve Bank of India governor, is right to unwind some of his predecessor’s hawkish controls on a ...

India's wholesale inflation rose to 2.38% in February, up from 2.31% in January, according to government data. In contrast, ...

MUMBAI: With the increasing risks of green-washing in the financial sector space, Reserve Bank governor Sanjay Malhotra has ...

As a central bank, he said the RBI is mindful of its role in addressing and mitigating risks to the financial system from ...