Ninety-five commercial banks in India received over 10 million customer complaints in the 2023-2024 financial year, Malhotra ...

The Reserve Bank of India (RBI) governor Sanjay Malhotra on Monday exhorted banks to provide services efficiently to ...

RBI Governor Sanjay Malhotra instructed banks to avoid repeated KYC document requests from customers, emphasizing the use of ...

RBI Governor Sanjay Malhotra calls for an end to repeated KYC document requests by banks, citing inconvenience to customers.

RBI Governor Sanjay Malhotra urges banks to streamline KYC processes and enhance customer service. He criticized repeat ...

Faced with a deluge of consumer complaints, India's central bank is urging financial institutions to embrace the ...

RBI Governor urges banks to prioritize grievance redressal to improve customer experience and trust, highlighting systemic ...

"In this age of competition, we would not survive long if we do not provide quality service to our consumers," Malhotra said in a speech on Monday at the annual conference of the RBI Ombudsmen ...

The RBI under its new chief Sanjay Malhotra has cut the policy rate, relaxed lending regulations, and pumped in liquidity ...

India’s wholesale inflation quickened to 2.38 per cent in February on an annual basis, as against 2.31 per cent in January, ...

MUMBAI: With the increasing risks of green-washing in the financial sector space, Reserve Bank governor Sanjay Malhotra has ...

As a central bank, he said the RBI is mindful of its role in addressing and mitigating risks to the financial system from ...