The overall customer experience is the key aspect that distinguishes a company from its competitors, irrespective of the ...

Method Communications today announced it has been selected as Salesforce's U.S. public relations agency of record. This partnership establishes Method as the lead agency in Salesforce's strategy ...

Once seen as a post-sale support role, customer success is now a strategic priority for many organizations. Yet the ...

Salesforce’s customer retention has been improving gradually ... freedom is essential to our mission of empowering investor success. We provide a platform for our authors to report on ...

Team Circle, who only joined the Salesforce partner ecosystem in the last 12 months, was recognised as a Rising Star for its customer success, growth and impact in its first full year as a new ...

Deloitte and Salesforce (NYSE:CRM) have recently strengthened their strategic partnership to deliver innovative AI-driven ...

Salesforce became one of the Bay Area's largest ... "After they close the deals, they're saying, OK, from a customer success perspective, here's a specific area, a certain use case, that we ...

chief engineering and customer success officer, will also report directly to Benioff. Salesforce is developing a suite of products for the pharmaceutical industry to compete with former partner ...

Salesforce plans to invest US$1 billion ($1.33 billion) in Singapore over the next five years to accelerate Agentforce adoption and support the city-state’s National AI Strategy 2.0.