Baristas are writing personalized messages on cups Starbucks now directs store employees to write hand-written notes on disposable to-go cups for customers. Those can include simple messages ...

And a 15-second ad will promote Monday’s deal. Starbucks has recently instructed employees to write simple, personalized messages on cups, such as affirmations, well wishes and “hello again ...

Starbucks is bringing back one of its old initiatives: having baristas write customer names on cups. Not everyone is happy about it though.