Many assume that a fierce rivalry with Michael Jackson kept His Royal Badness from participating in the star-studded charity single — but the truth is more complicated.

PEOPLE launches an in-depth look into what very well might be Dylan's darkest day — which also happened to be pop's greatest night.

More than two months after he died, Michael Jackson dominated ... him," she said. "We had abandoned him, that we allowed this magnificent creature who lit the world on fire to somehow slip through ...