Salesforce's Einstein AI tools will help developers make the business platform smarter. Credit: Jakub Mosur Photography/Salesforce If you're a customer service rep ...

Pros Salesforce CRM is highly customizable; with time, you can modify almost every element to fit your specific business needs. The lowest-priced plan includes advanced features, such as AI-powered ...

By combining human agents with AI-powered virtual agents (such as Salesforce Einstein AI), Salesforce Agent Exchange assists companies to improve customer service. This integrated customer service ...