Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the right CRM for your business.

Adobe Experience Platform Agent Orchestrator and a suite of purpose-built customer experience agents are coming soon, Adobe ...

In this modern era Achyuth Reddy Lakhireddy, a distinguished expert in data-driven technologies, has introduced a pioneering ...

Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...

MILAN and FORT COLLINS, Colo., Feb. 20, 2025 /PRNewswire/ -- As a subsidiary of eGlue, a leading company in Customer Interaction Management (CIM), DNOW!® is a global leader in facilitating ...

We often hear pundits say "brand loyalty is dead." Though I don't believe it's completely buried, I do agree that the price a brand must pay to ensure consumers are as loyal as they were 10-20 years ...

Artificial intelligence is at the forefront of transforming customer intelligence, enhancing engagement, and optimizing ...

Aptos has unveiled its first product release of the year, "Aptos ONE 2025.1," and described it as a key milestone while marking a transformative shift for the company, said Ian Auerbach, vice ...

Produced by independent advisory firm Aspire CCS, the Aspire Leaderboard highlights and compares vendors in the customer communications ... Communications Experience Platform and Interaction ...