‘Heartless and dangerous’: Proposal to automate VA call centers part of aggressive layoff plan, sources say
The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer ...
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‘Heartless and Dangerous’: Slashing of VA call centers part of aggressive layoff plan
(CNN) — The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer have a live voice on the other end of the line because the ...