Plusnet has been singled out as the 'cream of the crop' by experts with packages starting from £24.99 per month ...

The Ofcom investigation initially found that EE and Plusnet made more than 1.3 million sales without providing customers with ...

BT, EE and Plusnet have changed their annual price rise policies, meaning new customers will see even larger price rises for ...

BT, EE and Plusnet customers could receive a refund after the telecoms giant BT was found to have broken consumer protection ...

BT has refunded or credited £18 million to EE and Plusnet customers after Ofcom found it failed to provide required contract ...

Ofcom opened an investigation into BT, which owns EE and Plusnet, having received information it may have failed to provide ...

Sky is taking on Virgin Media and Plusnet with its latest round of price cuts, but are the deals actually worth it?

Plusnet’s internet appears to have broken, with users reporting that they are unable to get online. Some managed to find a fix, however, because of the limited nature of the issue.

Plusnet - slogan "We'll do you proud" - claims to have award-winning customer service. Plusnet manager Alexandra Devine apologised to Kevin and described the call advisor’s behaviour on 17 ...

PlusNet has promised its customers that "an extensive analysis of how this happened has been carried out and working practices implemented to prevent it happening again". The company has however ...

PLUSNET has announced a price rise which will impact customers going forward. Here's what you need to know to find out if your broadband bill is set to increase.

Hundreds of Plusnet customers continue to complain about a glitch that has left them unable to check their email address, which is provided for free to all Plusnet customers with its broadband ...