The former Chipotle CEO took the helm at the Seattle-based coffee shop giant in September. Since then the company has made ...
A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
Starbucks saidit plans an unspecified number of layoffs as it restructures its corporate staff. In a letter to employees, ...
The memo notes the planned layoffs are for corporate workers and won't affect in-store employees "or the investments we are ...
From self-serve milk to more free refills, Starbucks has been making multiple policy changes under CEO Brian Niccol.